Privacy Policy
AIM (AI Manager) — trading under Aim Automations Ltd. Your privacy and data security are our top priorities.
1) Information We Collect
We collect and process the following information:
- Your name, email address, company details, and staff information
- Data entered into the AIM platform, including service user profiles, care notes, scheduling, visit reports, and health-related data
- Technical data such as IP address, browser type, device information, and platform usage statistics
2) Health-related & Special Category Data
If you use AIM to manage health-related information (e.g. care plans, medical history, medication logs), this is considered special category data under UK GDPR.
Such data is:
- Stored securely using encryption
- Accessed only by authorised users under your account
- Processed exclusively under your instruction, as the Data Controller
AIM acts as a Data Processor for this information. You remain fully responsible for ensuring appropriate consents and lawful basis for collecting and using such data within your organisation.
3) How We Use Your Data
We use the information we collect to:
- Deliver and operate AIM platform features
- Provide customer support and respond to inquiries
- Improve system performance, reliability, and user experience
- Generate anonymised statistics to enhance the product (no personal data is exposed)
We do not use client or staff data for marketing purposes unless explicitly authorised.
4) Data Sharing & Storage
AIM does not sell or rent your data.
Limited data may be shared with trusted service providers (e.g. hosting, analytics, email delivery), all of whom are GDPR-compliant.
Data is stored securely on encrypted servers in the UK or EEA.
Access is restricted using robust authentication protocols and role-based permissions.
5) Data Retention
We retain your data only as long as necessary to deliver services or meet legal obligations.
You may request data deletion at any time, subject to lawful retention requirements.
Upon cancellation, we offer a data export or deletion process upon request.
6) Your Rights (under UK GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion ("right to be forgotten")
- Object to processing or request restriction
- Request a copy of your data in a portable format
For any of the above, contact care@weaim.io.
7) Cookies & Tracking
AIM uses minimal cookies and technical logs to support functionality, security, and session management.
You can control cookie preferences via your browser settings.
8) Third-party Links
Our website or dashboard may include links to third-party services (e.g. support docs, integrations).
We are not responsible for their content or privacy practices.
9) Updates to This Policy
We may update this Privacy Policy from time to time.
Material changes will be communicated via email or platform notifications. You are advised to review this page periodically.